How Zaito checks information

How a page is prepared

1. We define the question. For example, how to read the APR in a KFS or who lends behind an app. One page answers one task.
2. We find the primary source. For a lender’s terms, its own documents; for a rule, the RBI direction or circular. Another website’s article does not replace the source of a fact.
3. We check meaning and numbers. We separate an advertised “starting from” rate from individual terms, and the sanctioned amount from the money you receive. Worked examples are marked as illustrative and say what they include.
4. We show the result and its limits. Actions, links and what cannot be known without your KFS or an answer from the lender.

How lenders are checked

Published by the lender

The fact is on the lender’s website, in its documents or KFS. It is the source of its terms, not an independent assessment of the lender.

Checked with RBI

The NBFC’s certificate of registration is found on the RBI website, and for an app, the app is found in the list of digital lending apps that lenders report to RBI. RBI publishes that list as submitted, so we also check the lender’s own website. This concerns registration, not approval or every term of the product.

Not confirmed

There is not enough data for a conclusion. An unknown fee is never treated as zero; a missing confirmation alone does not prove a breach.

A brand name often differs from the lender. Compare the lender named in your KFS and loan agreement with the RBI record, not the logo of the app.

How APR is calculated

The APR is the annual cost of credit including interest and all other charges. Our calculators follow the method of the illustration in the RBI Key Facts Statement circular: the rate at which your instalments are worth exactly the money you receive, multiplied by the number of instalments a year. On the circular’s own example the result is the same 17.07%.

Calculators use the values you enter. They do not ask the lender for your terms. If some charges are unknown, the result shows only the known part of the cost.

When information needs updating

Lender terms, apps and rules change. The check date on a page refers to that check; it does not mean continuous monitoring.

We do not use invented reviews, ratings or approval rates.

How to report a mistake

Send the address of the Zaito page, the sentence or figure in question and, if you have one, a link to the document that shows the correct information. A report is a reason to check again; it does not confirm a mistake by itself.